State Farm® Insurance Agent Jake Russo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cerena
December 31, 2024
5
out of
5
rating by Cerena
"We just switched from American Family and Julie made it super easy to do! It’s the end of the year and I know how busy it can get but she was on top of everything for me! Got us new car and home insurance! She also explained the app and the safe drive to me to make sure it was good to go for us! Also a bonus is knowing our agent is Jake from State Farm 🤣🤣"
We responded:
"Thanks for the Review Cerena! We really appreciate the kind words! I'm thrilled Julie was on top of everything. Thanks again- Jake Russo State Farm."
Debbie Schierhoff
December 14, 2024
5
out of
5
rating by Debbie Schierhoff
"Julie has always been there for us when we need help. She ia amazing"
We responded:
"Thanks so much for the Review Debbie! We really appreciate the 5-Star Review. Thanks again! Jake Russo State Farm."
Michael
November 12, 2024
5
out of
5
rating by Michael
"My insurance had gone up for the third time and I was tired of the increased premiums. I checked State Farm online and was referred to Jake from State Farm. I met with Austin and found him to be knowledgeable and a real pleasure to work with. Notonly did they lower my premiums but increased my coverages. I recommend Not only Jake Russo agency but State Farm as well."
We responded:
"Thanks for the Review Michael! I'm happy to hear Austin was knowledgeable and a real pleasure to work with. I'm also thrilled we were able to lower your premiums and provide you increased coverages. Thanks again! Thanks- Jake Russo State Farm"
Erika Moreno
November 8, 2024
5
out of
5
rating by Erika Moreno
"Austin Michna was very knowledgeable and was very comprehensive with what our needs were for vehicle and home owners insurance for my family and I."
We responded:
"Thanks so much for the kind words Erika! I'm thrilled Austin was very knowledgeable. Thank you again for taking the time to give us a Review! Thanks Jake Russo State Farm."
Lee Harden
November 5, 2024
5
out of
5
rating by Lee Harden
"The transfer from my previous insurer to State Farm went very..very smoothly and easily. I worked with Austin, and he was outstanding. If you decide to go with the SF company, ask for Austin. Great customer care service and professionalism from start at finish 😎👌💯."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks Jake Russo State Farm."
Josh Thomas
October 25, 2024
5
out of
5
rating by Josh Thomas
"Working with Austin was a breeze. He provided me a competitive quote within hours and when it was time to setup the policy he handled everything with ease. Would recommend to a friend!"
We responded:
"Thanks for the Review Josh! I'm thrilled to hear working with Austin was a breeze! I'm also happy to hear you would recommend us to a friend. Thanks again for the Review! Thanks- Jake Russo State Farm."
TERESA A. AHRENS RITZ
July 8, 2024
5
out of
5
rating by TERESA A. AHRENS RITZ
"Julie George is the excellent 0ffice Manager, Servicr Writer & Insurance Agent. She runs the office for Jake with 2O+ Yrs experience, expertise, knowledge, wisdom, kindness and calm reassuring logic! Julie sets up, adjusts and talks thru claims to meet all of her client's needs! She is a super courteous, patient, understanding counselor for any problem. Her excellent listening, communication skills rank Julie `Top of the Class` with ⭐⭐⭐⭐⭐ Five Gold Star A+ 1OO% Rating! Thank you for your `Service with a Smile, and comforting sense of humor and ease in helping your family of State Farm Members!"
We responded:
"Wow Teresa, thanks so much for the Review! I'm thrilled to hear Julie has been excellent and takes the time for all of your customer service needs. I'm also happy to hear she is super courteous, patient and understanding. Thank you again for taking the time to give us the Review. We really appreciate it! Jake Russo State Farm"
Scott Holt
May 23, 2024
5
out of
5
rating by Scott Holt
"Everyone has been most helpful"
We responded:
"Thanks for the Review Scott! I'm happy to hear everyone has been most helpful! Thanks for taking the time to give us the Review! Thanks- Jake Russo State Farm."
Ghernandez
April 26, 2024
5
out of
5
rating by Ghernandez
"Julie is always here when I need her for any concerns I have and I really appreciate all of her help! I definitely recommend Jake Russo State Farm. With inflation as high as it is these days this was the best rate for me personally for car & home. Thank you so much! Gina"
We responded:
"We really appreciate the kind Review Gina! I'm happy to hear Julie is always here for any concerns. I'm also thrilled to hear we had the best rate for you! Thanks again! Jake Russo State Farm"
Jen Depriest
March 22, 2024
5
out of
5
rating by Jen Depriest
"Julie George was so helpful and quick to respond to all my questions. I highly recommend them."
We responded:
"Thanks so much for the 5 Star Review Jen. We really appreciate it!"
James Carr
March 22, 2024
5
out of
5
rating by James Carr
"I am totally satisfied with the State farm insurance your professionalism and Kind words go a long way and such a difficult or easy time. Thank you again, Julie, George for all that you do each and every day and each and every way."
We responded:
"Wow James! Thank you for the kind words! I'm happy to hear you're totally satisfied with our insurance and professionalism. I'm also thrilled to hear you're happy with everything Julie does for you. Thank you again for taking the time to give us a Review!"
Keith Sutton
March 18, 2024
5
out of
5
rating by Keith Sutton
"Julie is the bees knees. This office is top notch."
We responded:
"Thank you for the nice Review Keith! I'm thrilled to hear our office is top notch, and that Julie is the bees knees! Thank you again for taking the time to give us the Review!"
Jon Owens
March 14, 2024
5
out of
5
rating by Jon Owens
"Austin was very polite and professional. Listened to all my questions and answered them clearly and I'm very please with the service he provided. Thank you Austin and State Farm."
We responded:
"Thank you for the Review Jon. I'm thrilled Austin was very polite and professional! I'm also very happy to hear you're very pleased with the service he provided! Thank you again for taking the time to give us a Review!"
Corey Finley
March 13, 2024
5
out of
5
rating by Corey Finley
"Switched from GEICO for my home and auto insurance and Austin made everything easy and painless. Top notch!"
We responded:
"Thanks so much for the kind Review Corey! We really appreciate the 5 Star Review. I'm thrilled to hear Austin made everything easy and painless. Thank you again!"
Timothy Heine
March 12, 2024
5
out of
5
rating by Timothy Heine
"Julie does a great job . Always there to serve her clients."
We responded:
"Thanks so much for the Review Timothy. We really appreciate the 5 Star Review!"
Jon Langenstein
March 8, 2024
5
out of
5
rating by Jon Langenstein
"Julie has been there for us for a number of years and we are very grateful. The Jake Russo branch of State Farm is the one place I trust for all of our insurance needs."
We responded:
"Thanks so much for the 5 Star Review Jon. I'm thrilled to hear Julie has always been there for you guys. I'm also happy to hear you trust us for all of your insurance needs. Thank you again for the kind Review!"
Adrienne Daschke
March 6, 2024
5
out of
5
rating by Adrienne Daschke
"I have been with this State Farm team for approximately 15 years now. Hands down, Julie is the most kindest insurance personnel I’ve ever worked with. This office is personable, patient, quick to respond.. and always finding the ways to make rates less costly for you. They really become your friend.. and that’s an amazing feeling."
We responded:
"Thanks so much for the kind Review Adrienne. I'm thrilled Julie is the kindest insurance person you have worked with. I'm also very happy to hear that our office is personable, patient, and quick to respond. Thank you again!"
Angela Gilmore
February 29, 2024
5
out of
5
rating by Angela Gilmore
"Austin was really great to work with. He made the whole process seamless!"
We responded:
"Thanks for taking the time to give us a 5 Star Review Angela! I'm thrilled to hear Austin was great to work with! I'm also very happy to hear that he made the whole process seamless! Thanks again for the kind Review!"
Frann Goddard
February 27, 2024
5
out of
5
rating by Frann Goddard
"Julie has been a great person to work with. She goes above and beyond with her assistance to make sure im satisfied. Im very satisfied and so happy she is my state farm representative. She does make me feel like she cares and looking out for me and my best interest. Thank you julie!"
We responded:
"Wow Frann! Thanks so much for the Review! I'm thrilled to hear Julie always goes above and beyond to make sure your satisfied. Thanks again for the kind Review!"
scott jenkins
February 27, 2024
5
out of
5
rating by scott jenkins
"JULIE IS DA BOMB, I'm always changing vehicle's, and she has helped me with everyone of the changes we have been with Jake Russo agency for about 3years now maybe 4 and have been very pleased, Like a good neighbor Julie is there"
We responded:
"Wow Scott. Thanks so much for the kind words! I'm so happy to hear Julie has always been able to help you with all of your changes. We appreciate your continued business and the kind Review!"
Trish Roberts
February 24, 2024
5
out of
5
rating by Trish Roberts
"Julie is so knowledgeable about insurance. She is always willing to answer questions, and I trust her answers."
We responded:
"Thanks so much for the Review Patricia! I'm thrilled to hear Julie is always willing to answer your questions! Thanks again for taking the time for the Review!"
Mike Bruenger
February 23, 2024
5
out of
5
rating by Mike Bruenger
"Julie is awesome, she makes sure all my insurance needs are met and helped answer all my questions regarding claims."
We responded:
"Thanks for the 5 Star Review Mike! I'm happy to hear Julie makes sure all your insurance needs are met! Thanks again for taking the time to give us a Review! "
Sandy B
February 21, 2024
5
out of
5
rating by Sandy B
"Thank you, Julie from State Farm! You very patiently and helpful took care of all of my questions, concerns and needs. Sandy"
We responded:
"Thanks so much for the 5 Star Review Sandy! I'm thrilled that Julie was very patient and helpful. Thanks again!"
Georgine Brickeen
February 16, 2024
5
out of
5
rating by Georgine Brickeen
"The best experience ever. Julie is an absolute Rockstar. Without her knowledge I would be totally lost. The absolute best there is."
We responded:
"Thanks for the kind Review Georgine! I'm thrilled to hear Julie is the best there is and you had the best experience ever with us! Thank you again!"
Susan Sweeney
February 15, 2024
5
out of
5
rating by Susan Sweeney
"Julie has been extremely helpful both times I have needed help. She was able to get the information to me quickly and efficiently."
We responded:
"Thanks so much for the Review Susan! I'm happy to hear Julie has been extremely helpful! Thank you again for taking the time to give us a 5 Star Review!"